Privacy Policy
Last updated: 18 May 2026
1. Overview
This Privacy Policy explains how Signalator collects, uses, stores, shares and protects personal data when you visit our websites, create an account, use Signalator products, install our desktop or mobile applications, receive alerts, contact support, or use related services.
This policy is intended to cover Signalator services as a whole, including Signalator Notify, Signalator Notify Android, Signalator Notify Windows, Signalator web dashboards, Notify Inbox Manager, and future Signalator services that link to this policy.
Different products use different data. Some products are cloud-connected and require an account. Some products are local-first and keep most data on your device by default. Product-specific details are explained below.
2. Who We Are
The controller of your personal data is Signalator Limited (“Signalator”, “we”, “us”, “our”).
- Registered / trading name: Signalator Limited
- Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
- Support email: support@signalator.net
- Privacy contact: support@signalator.net
- Data protection officer: Not appointed
3. Products and Services Covered
This policy applies to personal data processed in connection with:
- Signalator websites, landing pages, account areas and dashboards;
- Signalator Notify Web and related alert-management services;
- Signalator Notify Android, including mobile push alerts and alert inbox features;
- Signalator Notify Windows, including Windows monitoring, application monitoring and watchdog features;
- trading terminal integrations for MT4, MT5, cTrader and related monitoring senders;
- Notify Inbox Manager, where it links to this policy;
- billing, downloads, support, email communications, Telegram alert delivery, Firebase push delivery, APIs and related services.
4. Categories of Personal Data We Process
- Account and identity data: name, username, email address, account ID, workspace ID, company name, login details and authentication/session data.
- Billing and order data: order ID, subscription plan, billing period, payment status, currency, tax or invoice information, and limited transaction metadata provided by payment processors or app stores.
- Device and technical data: IP address, browser type, operating system, app version, platform, device model, device registration records, Firebase Cloud Messaging token or token hash, session data, diagnostic logs, crash or error information, and security logs.
- Alert and monitoring data: alert titles, alert content, alert status, timestamps, source names, device/source identifiers, workspace routing settings, delivery records, read/dismissed state, and notification preferences.
- Trading-related operational data: where you connect trading platforms or monitoring tools, we may process platform code, account references, terminal names, symbols, position identifiers, order/position events, lot size, entry/close prices, SL/TP changes, profit or loss values, price-watch events, heartbeat state, and related monitoring metadata.
- Windows and device monitoring data: where enabled, we may process monitored machine or application names, status, uptime/heartbeat state, resource or health metrics, watchdog events, restart events, logs and configuration.
- Notify Inbox Manager local data: notification text, app/source names, local categories, read/dismissed state and local history may be processed on your device. Unless an optional cloud/sync feature is enabled, this local notification content is not sent to Signalator servers by default.
- Support and communications data: support requests, messages, attachments, feedback, email communications and related service history.
- Marketing and consent data: newsletter preferences, opt-in or opt-out status, campaign interaction data and consent records.
- Cookies and similar technologies: cookie identifiers, session data, local storage, analytics events and similar information where used by our websites or services.
5. Product-Specific Data Practices
5.1 Signalator Notify Android
Signalator Notify Android is a mobile alert manager for Signalator Notify. It is used to sign in to your Signalator account, receive mobile push alerts, view recent alerts, mark alerts as read, open alert details and access the Signalator web dashboard when full workspace management is needed.
For this app, we may process your login/session data, user ID, workspace ID, app language, app version, device model, platform, device registration record, Firebase Cloud Messaging token or token hash, alert content delivered to the app, read/unread state and local alert history stored on the device.
The app uses Firebase Cloud Messaging to deliver mobile push notifications. Push messages may contain alert title/body data and related alert identifiers so that the device can display the notification and open the related alert.
5.2 Signalator Notify Web and Dashboard
Signalator Notify Web provides account, workspace, source, alert, subscription and management functionality. We process account information, workspace configuration, alert history, source configuration, notification channel settings, delivery logs, read/acknowledgement state and related product data.
5.3 Signalator Notify Windows and Watchdog
Signalator Notify Windows may monitor Windows machine health, selected applications, terminals and watchdog rules. Depending on your configuration, it may send heartbeat data, app status, monitored instance names, local status, resource metrics, watchdog events, restart events and diagnostic information to Signalator services so that alerts can be created and delivered.
5.4 Trading Terminal Monitoring
MT4, MT5, cTrader or similar monitoring tools may send operational trading events to Signalator Notify. These events are used for monitoring, alerting, routing and dashboard history. Signalator Notify does not provide investment advice and does not make trading decisions for you.
5.5 Notify Inbox Manager
Notify Inbox Manager is designed as a local-first notification inbox and manager. Where the app uses Android Notification Access, it can read notification content exposed by Android in order to organise, search and manage notifications locally on your device. By default, Notify Inbox Manager does not require a Signalator account and does not send notification content to Signalator servers unless you explicitly enable a cloud, backup, sync, account or support feature that requires transmission.
6. Sources of Personal Data
We collect personal data:
- directly from you when you register, sign in, place an order, configure a product, contact us, or use the services;
- automatically from your browser, device, desktop app, mobile app, terminal sender, API connection, or use of the services;
- from connected platforms, terminals, devices, messaging channels or third-party integrations where you enable them;
- from payment processors, app stores, communication providers, hosting providers, analytics tools or infrastructure providers where necessary for service delivery, security, billing or administration;
- from public or business sources where permitted by law.
7. Why We Use Personal Data and Our Legal Bases
| Purpose | Examples of data used | Typical legal basis |
|---|---|---|
| Provide accounts, subscriptions, downloads, alerts, dashboards and core product functions | Account data, device data, usage data, alert data, connected-platform data | Performance of a contract |
| Deliver push, Telegram, email or other enabled notifications | Alert data, routing settings, device tokens, notification channel settings, delivery logs | Performance of a contract; legitimate interests; consent where required |
| Process payments, prevent fraud and manage orders | Billing data, order data, account data, technical data | Performance of a contract; legitimate interests; legal obligation |
| Provide customer support and service communications | Account data, support messages, logs, order data, device/app information | Performance of a contract; legitimate interests |
| Secure the services, detect abuse, troubleshoot and maintain systems | Technical data, device data, logs, usage data, security records | Legitimate interests; legal obligation where applicable |
| Improve products, analytics, reporting and feature planning | Usage data, diagnostics, aggregated activity records, error reports | Legitimate interests; consent where required |
| Send marketing communications | Email address, consent status, campaign interaction data | Consent or legitimate interests, depending on applicable law |
| Comply with legal, tax, accounting and regulatory obligations | Billing records, account records, communications, logs | Legal obligation |
8. Push Notifications, Telegram and Delivery Providers
If you enable mobile push notifications, we use Firebase Cloud Messaging to route alerts to your registered device. Firebase may process push tokens, device delivery information and notification payload data as needed to deliver notifications.
If you enable Telegram delivery, alert text and routing information may be sent to Telegram so the message can be delivered to your selected chat, bot or recipient. Telegram delivery is optional and depends on your notification-channel settings.
Delivery providers may process data under their own terms and privacy policies. You should review the privacy information of any third-party service you connect or enable.
9. Who We Share Data With
We may share personal data with:
- hosting, infrastructure, database, storage, security and monitoring providers;
- push notification providers such as Firebase Cloud Messaging;
- communication and messaging providers such as Telegram, email providers, SMS providers or similar services where enabled;
- payment processors, app stores and billing providers;
- analytics, logging, crash-reporting and support-tool providers where used;
- professional advisers such as accountants, auditors, legal advisers and insurers where necessary;
- law enforcement, regulators, courts or other authorities where required by law or necessary to protect rights, users or the services;
- a buyer, investor or successor entity in connection with a merger, sale, restructuring or asset transfer, subject to applicable confidentiality and legal requirements.
We do not sell personal data or use alert content for third-party advertising.
10. International Transfers
We may transfer, store or process personal data outside your country of residence, including in the United Kingdom, the European Economic Area, the United States or other countries where our providers, infrastructure or users are located. Where required by applicable law, we rely on appropriate safeguards for such transfers, such as contractual protections and other lawful transfer mechanisms.
11. Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including service delivery, security, dispute handling, billing, tax, accounting and legal compliance.
| Category | Typical retention approach |
|---|---|
| Account data | For the life of the account and a reasonable period afterwards for support, security, legal and recordkeeping purposes. |
| Billing and tax records | For the period required by applicable accounting, tax and legal rules. |
| Alert and event history | For as long as needed to provide alert history, auditability, product functionality and support, unless deleted earlier under product settings or account-deletion processes. |
| Mobile device registration and push token data | While the device is active or until you log out, remove the device, disable push, uninstall the app, or the token becomes inactive, followed by a reasonable cleanup period. |
| Local app history | Stored on your device according to app limits and settings. You can clear local history from within the app where supported. |
| Technical logs and diagnostics | For a limited operational and security period, then deleted, aggregated or anonymised where feasible. |
| Support tickets and communications | For as long as needed to resolve the issue and maintain a reasonable service history. |
| Marketing data | Until you unsubscribe, withdraw consent, object where applicable, or the data is no longer needed. |
12. Security
We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, encrypted connections, authentication controls, server security, monitoring, backups and internal access restrictions.
No internet, software, messaging, push-notification or storage system is completely secure. We cannot guarantee absolute security or uninterrupted delivery of alerts.
13. Your Choices and Controls
- You can choose which notification channels to enable where the product supports routing settings.
- You can disable mobile notifications through Android system settings or in supported Signalator settings.
- You can clear local alert history in supported apps.
- You can log out of mobile apps to stop account-based access on that device.
- You can unsubscribe from marketing emails using the unsubscribe link or by contacting us.
- You can request account deletion or data deletion through our Account and Data Deletion page or by contacting support@signalator.net, subject to legal and operational retention requirements.
14. Your Rights
Depending on your location and applicable law, you may have rights to:
- access your personal data;
- correct inaccurate personal data;
- erase personal data in certain circumstances;
- restrict processing in certain circumstances;
- object to processing based on legitimate interests;
- withdraw consent where processing is based on consent;
- receive a portable copy of certain personal data;
- lodge a complaint with a supervisory authority.
You can exercise privacy requests through our Account and Data Deletion page or by contacting support@signalator.net. We may need to verify your identity before completing a request.
15. Cookies and Similar Technologies
We may use cookies, local storage, SDKs and similar technologies to run our websites and apps, keep you signed in, remember preferences, secure sessions, measure traffic and improve performance.
If required by law, we will request consent for non-essential cookies or similar technologies. You can also control cookies through your browser or device settings, although doing so may affect site functionality.
16. Marketing
Where permitted by law, we may send service announcements, product updates or marketing messages. You can opt out of marketing communications at any time through the unsubscribe link or by contacting us. Opting out of marketing will not stop transactional, security, account or service-related communications.
17. Children
Our services are not directed to children. Trading-related products, monitoring tools and paid business services are intended for adults or users who are legally able to use such services in their country. We do not knowingly collect personal data from children in circumstances where parental consent would be required.
18. Trading and Financial-Data Notice
Signalator Notify and related monitoring products may process operational trading and account-alert data only to provide monitoring, alerting, routing, history and dashboard functionality. Signalator Notify does not provide investment advice, does not provide trading signals, does not decide when you should trade, and does not replace your own responsibility to monitor accounts, terminals and risk.
19. Complaints
If you have a privacy concern, please contact us first at support@signalator.net so we can try to resolve it.
If you remain unhappy with how we handle your personal data, you may have the right to complain to a data protection supervisory authority. In the United Kingdom, this is the Information Commissioner’s Office (ICO).
20. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on the website or within the relevant product area. Material changes may also be communicated through the services, app, dashboard or by email where required by law.